Frequently Asked Questions
Everything you need to know about upgrading your home with Squares Hardware.
What is the typical shipping timeframe for hardware orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental US.
Do you offer bulk discounts for large renovation projects?
Yes, we offer tiered pricing for contractors and homeowners purchasing in volume. Please contact our sales team directly for a custom quote on large-scale projects.
What is your return policy for installed hardware?
To ensure quality control, we only accept returns on items in their original, uninstalled condition within 30 days of purchase. Items showing signs of installation or wear cannot be returned.
Are your products compatible with standard door and cabinet hole sizes?
Our hardware is designed to meet industry standard specifications. Detailed measurement guides and templates are available on each product page to ensure a perfect fit.
What finishes are available and do they match other brands?
We offer a variety of finishes including Matte Black, Satin Nickel, and Polished Brass. While we aim for consistency, we recommend ordering a sample if you are trying to match existing hardware from a different manufacturer.
Does Squares Hardware provide a warranty on its products?
Yes, all of our hardware comes with a limited lifetime warranty covering mechanical defects and a 5-year warranty on the exterior finish under normal use.